Backlight 4 odd icons

That worked fine - those two icons are now visible. When I click on the link icon, there are still missing icons above the photo:
image

They probably also need the font-weight property added to the rules governing them.

The missing icons may be from Font Awesome 4.
Try this: Edit your Page template. Go to Advanced Setup > Font Awesome Version Support and set Enable shims for Font Awesome 4 to on.

You may then need to clear template cache.

That worked - thank you.
Iā€™m a developer and know how thrilled you guys must be supporting legacy software, but please know that I am grateful for a level of support that far exceeds that of any product I own or service I subscribe to.
And for that reason alone, I plan to upgrade to BL5, so I wonā€™t need to bug you about old software.
You guys are amazing!

Thank you, @vscotth ! We really appreciate it.

Once nuance here, which caught me. I experienced this same icon problem (as well as my Instagram icon going missing). What confused me was that I was running Backlight 5, not 4. I noticed that I was running 5.0.0 so upgraded to 5.3.1 and all the problems went away. Anyone upgrading from 4 to 5 would automatically get 5.3.1 but those like me who might have been running an earlier version of 5 need to get to that level to solve the issue through upgrading. Not sure what version of 5 solved the issue but it wasnā€™t 5.0.0.

Hope this helps someone who might be in the same position as I was.

Yes, Font Awesome changes were implemented in 5.2.0, ahead of our Font Awesome subscription expiring.

Matthew I am also having problems with icons in BL4. If I follow your advice and upgrade what is the upgrade discount for BL5 - can you post a link? Also will I need to upgrade the Galleria add-on. Thanks Ben

@benm Iā€™ve DMed you about the upgrade. The discount is -$35 to upgrade, and you can get Backlight 5 here.

You do not need to purchase an upgrade for the Galleria add-on.

I am having the same problem. But not only on my published site. The iconā€™s in backlight (4) itself are also goneā€¦

Since Backlight 4 is no longer being updated, the icons used in the back end canā€™t be updated. You can fix the public facing site by following the advice above.
The simplest solution is to update to Backlight 5

I looked into the solution for a fix, but for me it is not so easy to follow as my homepage is wordpress, so the source looks very different. I could look at the albums, but I guess it is better to upgrade.

Mathew I cannot find the upgrade code you mentioned in an earlier post. Can you send it again pleaseā€¦

@TheoMolenaar Send you a private message.

1 Like

I am facing a similar problem. Also had a problem with the icons. After updating from BL 4 to BL 5, this problem disappeared on the website (see screenshot)


but not in my blog page (Backlight WordPress) (see screenshot).

Using version 5.0.3 WP Theme. www.airshowaviation.com

Iā€™m seeing similar. WP pages seem ok for the most part, but icons are missing on posts.

Did you update the WP theme? I have the free fontawesome fonts in my wp installation:

<link rel='stylesheet' id='fontawesome5free-css' href='https://danielleu.com/backlight/modules/module-admin/lib/css/all.min.css?ver=5.7.9' type='text/css' media='all' />

I updated my theme. The main blog page looks fine, but posts donā€™t. Same font awesome stylesheet shows in the respective page sources.
Iā€™ve not had time to see if thereā€™s a plug-in conflict causing this though.

I wonder if thereā€™s a CORS policy issue accessing the font awesome files. I suddenly seem to be having such issues with The Turning Gateā€™s blog.

Hi Rod,

I canā€™t upgrade to Backlight 5 just now (not earning for the past two months). Iā€™m still running 4. Is there a solution to the icons problem?

take a look at this: Font Awesome 5 Free Unicode Fix - TTG Tips and Tricks

I still have the problem with WordPress though. Not sure whatā€™s going on with that.