I have not had occasion to log into the Admin section of Backlight for some time and the credentials I have are not working. Is there a way to reset or recover these? Many thanks in advance.
Many thanks for the fast response. Unfortunately I do not have a “Forgotten your password” prompt on my login page?
what version of Backlight are you using?
Then I assume you’re running Backlight 1? If so, then visit that same page and scroll down to the section titled, “Retrieving passwords in Backlight 1”.
Also, I’m moving this thread to Legacy Product Support.