Admin Credentials

I have not had occasion to log into the Admin section of Backlight for some time and the credentials I have are not working. Is there a way to reset or recover these? Many thanks in advance.

Many thanks for the fast response. Unfortunately I do not have a “Forgotten your password” prompt on my login page?

what version of Backlight are you using?

Then I assume you’re running Backlight 1? If so, then visit that same page and scroll down to the section titled, “Retrieving passwords in Backlight 1”.

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Also, I’m moving this thread to Legacy Product Support.