Cannot get a list of Backlight modules

[mikepio]

When I click on Admin/Backlight Modules I get:

Something went wrong
Backlight was unable to connect to https://get.theturninggate.net. Please wait a few minutes and try again.

If the problem persists, make sure that your server is able to make external requests to https://get.theturninggate.net

I contacted my ISP (Startlogic) and they claim it is not a problem with their system.

[rod_barbee]

Have you tried again?

[mikepio]

Yes. I have been trying since yesterday.

[rod_barbee]

see if anything here helps

Modules not showing

Hi @carlo, it sounds like your host is blocking access to https://get.theturninggate.net. If you continue to receive this error, can you ask your host’s technical support to allow access from your server to https://get.theturninggate.net?

[mikepio]

I have spoken to my host (Startlogic) and they claim the issue is not with them.

[rod_barbee]

I’m able to reach the TTG server so it’s likely something on your host’s end. Ben will need to comment though.

[Ben]

As Rod said, the problem is most likely with your host. Can you provide me with FTP access so that I can look into this? The best way to do so is by clicking my profile name then messaging from there.