Client login fail

Lots of people have had this but I can’t fix my failure to get client login working.

I RTFM and it says my clients can login at yourdomain.com/backlight/clients. But they can’t, they get

Unable to find pageTemplate with ID 10. Try updating the selected template for the application. in EngineFactory.php on line 36

I’ve checked Admin → Settings → Personalization where Client Template is set to my own default template.

https://www.davidgordon.org.uk/backlight/clients/

Any ideas welcome!

Following the link, I get a login screen:

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Well that’s interesting!

This is what I still see…

I expect I’m going to have to clear out caches on my browser… Unless someone has another idea.

Hi @davidgordon, I don’t know why it would work for us but not your side. Can you try in a different browser or in a private window of the same browser?

Thanks @Ben whatever was going on has cleared and I can see the form now. I can’t say what the problem was, I just walked away for a few hours with a plan to clear the browser cache and further troubleshoot. Perhaps something slow on my side.

Thanks.

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