CRG, client response emails not sending.. help please!

Backlight 4, 5 & 6 Support
#1

Hello @rod_barbee , I’m hoping you can help me sort out why I’m not getting my CRG client emails with their selections and comments.

I’ve been having a few issues with CRG over the last year, some PHP related, but all had been resolved other than how slow it loads now. So something is still amiss. But this particular issue has me a bit dead in the water…

I updated all modules. Running the current version of everything.

Your help is greatly appreciated. I can send you or Ben login info.
http://client.joshpartee.com/backlight/admin/login/

Cheers,
Josh

#2

I took a look but I don’t see anything obvious. It does run super slow. I wonder if something is timing out.
If you go to Client Response > Feedback, you’ll see some responses there. I know that doesn’t help with the email issue but at least it’s available.

Go ahead and send the login info to @Ben, he’s the one who will have to look at this

#3

Thanks, Rod. That does help to see the Feedback there, in lieu of logging in as my client and clicking through every image… So thanks again.

I’ll send @Ben the login info now. Thanks to you both for the help.