I just hit accidently “Create New Top-Level Gallery” and got this error message:
Someone might want to have a look.
Alfred
Hi @alfred, I’ve found the issue and put in a fix. Can you visit the Backlight Modules page and click Reinstall All next to the Backlight module, then try again?
Ben, I have done what you have suggested and the described error is not showing up anymore.
I also got this error upon attempting to create a new top level gallery. When I go to Backlight Modules and click “update all” or “update all modules” it appears that nothing happens. Actually, I attempted to do these updates both before and after I tried to create a new top level gallery. My installed versions of all of my Backlight modules are listed as versions previous to the available versions, and my several add-ons are not installed and will not install when I click to “install.”
Hi Bill, can you send me a Backlight admin login via direct message so that I can take a look?
I have had this error message when uploading new images:
As a matter of fact, I just noticed that the error message displays in all galleries of the entire site! https://pideja.ca/galleries/
I visited the Backlight Modules page and clicked Reinstall All next to all the Backlight modules.
No change!
This doesn’t sound related to the error in the original post.
But try clicking on the Update Album Files link on the main dashboard.
If that doesn’t fix things can you repost this error under its own topic?
Nothing changed.
Will start a new post.
Ben wrote to me: “Hi Bill, can you send me a Backlight admin login via direct message so that I can take a look?” My question: How does one send you a direct message? Thanks.
Click on his icon in his message above. Then click on “Message”
Hi @Bill-H, as @rod_barbee suggested. Your account level may not have had access to messaging. I’ve changed it, and you should be able to message me via my profile.