Error when trying to go into private gallery

Backlight 4 & 5 Support
#1

I’ve just installed Backlight 3 and the Client responce gallery
Created some test galleries and assigned them CRG template and some to private others to public visibillities.
When I then log into client area and click on one of the private albums I get an Error.

I am totally new to this so I have no idea what to do ???

Something went wrong
Unable to find PageTemplate with ID9. Try updating the selected template for the application. In Enginefactory.php on line 36

Kenneth

#2

double check the page template assigned in Backlight Settings > Personalisation > Client Template.
Make sure you’ve assigned your site’s page template.

1 Like
#3

If Rod’s suggestions don’t solve it, please share a Backlight admin login with me via direct message so that I can look into this.

1 Like
#4

Thank you so much - it worked when I finally found it :slight_smile:

/ Kenneth

#5

Problem solved - thank you so much :slight_smile:
/ Kenneth