How to install Upgrade 5->6

Backlight 4, 5 & 6 Support
#1

Hi there,

seems like I did something wrong when purchasing the new Version of BL6.
I have BL5 running. I did not go into admin->modules->purchase update. I bought it normally via the backlight homepage.
Furthermore I have my BL5 running / licensed with mail_A_Adress and bought BL6 with mail_B-Adress.

So, what can I do to have my purchase matched to my existing BL5 so that I can easily update in admin frontend?

Whom to write?

Thanks Elmar

#2

@Matthew will need to reconcile those email addresses. You can send a direct message to him by clicking on his name and then on the blue Message button.

#3

thanks Rod!

#4

done :slight_smile: now |><| :slight_smile:

#5

You should be all set now. Let us know if you have any further issues.

#6

Thanks - but once again did the same mistake in parallel - I purchased Theatre Module with my hello@… address and not with the one you mapped to (my old one from bl5 purchase): presse@…

So could you please have once again a look into it and map my theatre module to my presse@ account?

Thanks and cheers
Elmar

#7

Done.