One specific album refuses to update via LR

Backlight 4 & 5 Support
#1

After doing a number of updates of my album “Family - 2018-now”, I now get an error message when trying to do another update: ![image|574x338](upload://dzWicPdI1gFjfL4hR0J2PLutxS9.png

I get the preparing to export progress bar and then the error message comes up when it tries to do the first image update. I cannot find any problem with the configuration.

#2

Hi Herb, I can’t see the image. Can you try adding it in a reply?

#3

Let’s see if this works: image

In any case, the text of the error message is: Can’t update this collection. The rendition could not be created. Please ensure that the original file name is accessible, especially when stored on external or network storage.

#4

Thanks, Herb. Is it only one photo that’s getting stuck? Is the original available on a connected drive?

If it is one particular image, can you try making an inconsequential visual edit (e.g by moving one of the sliders a single percent in LR’s Develop module) and trying to publish again? It could be that your server or host is incorrectly deeming the binary file to be malicious.

#5

Solved. The file after the last one successfully uploaded was a video I had accidentally added to the album. I took it out and am back to uploading. Thanks!

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