I had setup my website using CE3. However, my contact page, which used Google Captcha, began getting hacked by spam messages. I ultimately upgraded the website to Backlight III to take avail of re-Captcha which was said to be more secure than Captcha. I now find that I am beginning to get spam messages again seemingly from Russian bots (email addresses all end in *.ru). Is there a way to upgrade the re-Captcha or otherwise enhance security on my contact page?
Hi Aaron, Backlight 3 provides support for reCAPTCHA v2 and v3. The approach to tightening security depends on which one youāre using. Are you using v2 or v3?
v2 provides the āI am not a robotā box. v3 doesnāt interrogate the user, but instead provides a spam score.
Thanks for the info which is exactly what I was looking for. My version still asks whether the sender is a robot. Assuming v3 is more secure, I would definitely like to upgrade; can you advise how to do this?
v3 isnāt necessarily better at spam protection than v3. Theyāre different approaches. For v2 you can set the level of protection in your Google account. Have you tried changing settings there?
No, I havenāt but I will revisit both changing settings for v2 or moving on to v3 now that I realize that the latter is also an option. Thanks so much for the help; hope all are well!
Ben/Rod: I have re-set the security level on my v2 reCaptcha to maximum. If this doesnāt help, Iāll reach out again if needed to switch to v3. Thanks again for your help.
Ben/Rod: Iāve had a sudden increase in spam messages via the contact page. Since they come from website to my website-associated email, I donāt want to block the āsenderāsā address. Probably a good time to change to re-captcha v3. Can you advise how to do so?
Ben/Rod: I figured out how to change to v3. My understanding is that this will provide a spam score. Is there a way to screen the messages by the level of the score?
Looks like I spoke too soon. I found the drop-down on my Backlight admin page that allowed me to select re-captcha v3 instead of v2; I enabled the former. I sent myself a test email and it never arrived. I went to the Google re-captcha page for my site and it still specifies v2. Looks like I still need some help. Thanks
Thanks for the reply with the link. The linked article only says to āconfigure your desired version of reCAPTHA for each website on which you intend to use itā. Obviously, I had an existing entry for my website that specified v2 re-CAPTHA.
Since I couldnāt figure out a way to change it to v3. I went ahead and created another entry for my (the same) website specifying v3.
I had previously changed the dropdown in the backlight admin console from āv2 enabledā to āv3 enabledā. Unfortunately, when I test the message function on the website, I am still unable to generate a message to my email.
Do I need to delete the entry for v2 re-CAPTHA on the Google re-CAPTHA admin console in order to make things work?
I looked more closely at my settings on the Backlight admin console and noted that while there is a site and secret key there for v2, thereās nothing entered for v3. I suspect this is contributing to my problem. I was unsure how to deal with this issueā¦i.e. do I need to generate new keys or can I use the same ones? In addition, I canāt remember how to insert them into the appropriate places in the Backlight admin console. Can you help?
Thanks Rod. Iāll try that and see if I can get it to work. If I can, yet still continue to get the spam emails, is it possible to switch back to v2 but change the interface so instead of the simple āI am not a robotā checkbox, the test uses the different sized figures?
Backlight only handles the keys, and you can decide which reCaptcha type to use for each form. You need to setup your desired reCaptcha settings in your Google account, with whatever options they provide for you.
For v3, please note the two-minute timeout. From our docs:
Itās convenient, but also includes a two-minute timeout. If your form may take longer than two minutes to complete ā such as writing a message in a contact form ā then reCAPTCHA v3 may not be suitable for your form.
Matt: Good to hear from you. I appreciate your comment. I couldnāt find any options offered on the Google account page other than the checkbox. If we get to that point, Iāll try to research further.