Search coming up with an error

Backlight 4, 5 & 6 Support
#1

When I search on my webpage, www.activephotographic.com, it is coming up with an error.

Warning: require_once(./…/…/backlight/framework/Framework.php): failed to open stream: No such file or directory in /home/activeph/public_html/backlight/search/lib.php on line 48

Fatal error: require_once(): Failed opening required ‘./…/…/backlight/framework/Framework.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’) in /home/activeph/public_html/backlight/search/lib.php on line 48

Can someone please tell me what is wrong

#2

Is your Backlight installation up to date?
What version of PHP is your host providing (you can find this on the Special Links page: View PHP Info

#3

I have backlight 5.4.2 and the PHP is 7.3.33

I have had this problem for a long time

#4

Until @Ben can take a look, you could try clicking on “reinstall all” on the Backlight Modules page.

Do you happen to remember when the problem started? Were there any changes? For example, did it start right after a Backlight update?

It could be a php version issue, but I’d wait for @Ben before updating to the latest php in case there are incompatibilities between BL5 and the latest version of php.

#5

Hi @black, it looks like you have some old Backlight files on your server, specifically the directory and its files at public_html/backlight/search. Can you FTP into your site and rename this directory to something else like search_old and see if that fixes it? If successful then it should be safe to remove search or search_old entirely.