SSL Setup error - Can't access my admin

I installed an SSL certificate with my ISP and had confirmation that it was installed. I made changes to Backlight, following these instructions. It seems there may have been an error at my ISP on cert installation. Net result, I cannot access my Backlight 3 Admin (or any aspects of my site through the admin panel) as it’s redirecting to an https that doesn’t exist.

Help! How do I reset.

Thanks.

Gerry

Here’s the Info tip from the Backlight Settings regarding this feature.

image

I just tested disabling redirection and it’s working. I can now access my test site via http without it being redirected to https. (however, when I log into Backlight, the url still starts with https://, but my site has no problems with https so this may not be relevant…)

Anyway, give this a try:

Using FTP, download the env.php.skel file from the backlight/ folder on your site.
Open it using a plain text editor.
Change line 9 from what you see here:

to what you see here (remove the two forward slashes):


Save the file as env.php (remove the .skel part) and upload it to the backlight folder.

Clear browser cache and try accessing your site again.

I would say that the first step before enabling redirection should be to check that https access works. When the certificate is activated and installed by whatever means your web host provides, try to access your site using https://mysite.com. If this works, you can enable redirection, but if it doesn’t, there is an issue with the certificate installation procedure.

Ron: that worked a treat. Thanks so much for going to all of the trouble to offer this solution.

Thanks Daniel and this is a good tip that I should have tried before rushing in. I am wearing a dunce’s hat at the moment if that is any consolation!

Gerry

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Glad to hear that worked.

Rod