I ordern Backlight 5 and opened My homepage with the /backlight and logged in. But I see only the Backlight 4 modules and I can only do a reinstall of the modules. I do not see any option to update to Backlight 5. Do you have any idea how to do the update?
Did you use the same email address to purchase Backlight 5 as you did for Backlight 4?
Yes I used to buy backlight 4 the address Kurth-dueren.de and for the order of Backlight 5 I used the e-mail address Kurth-dn.com. I am very sorry, I did not recognize that the e-mail address will be responsible for the backlight domain.
Your email address is tied to your order as well as any updates.
You can ask @Matthew to update it for you by clicking on his name and sending a message.
If I try to double click the name, I can see his profile, but I can not see how to send him a message. Sorry but it seems that I am a dummy using this software.
I prepared a screenshot but If I press the reply button then I get an error message which explains that I can not Use here any picture. At Matthew I can not find any blue button to send him a mail or message.
I think I will give up.
Try again, I just changed your user status so that you should be able to post screen shots and message other users
(sorry, I should have thought of that earlier)
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@Dieter_Kurth I have updated your Backlight 5 order to use the same email address as your prior B4 order. You should now be able to perform the upgrade from within Backlight’s admin, in the usual way. Please let us know if you have any further issues.
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Dear Matthew Dear Rod,
thank you very much for your effort, it works.
Best regards Dieter
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