I’m using Backlight 2 Rod, thank you. I tried changing the site URL to https but I then lost all the photo links,. I guess enabling https will fix that? I have a bunch of galleries from Lightroom publisher, will I need to do anything specific to fix those?
It looks like your site is on https, but some internal links are still http so the site is not deemed secure.
Check your menusets! If you are using URLs, either change them to start with a ‘/’ or ‘https’. Your site URL needs to be updated as well. If you still encounter an issue, don’t revert it back since then we would not see what’s going on.
Thanks for your help guys, I have changed the site url in settings to start https: and have enabled https: redirects, which seemed to be enough for everything to look fixed. For good order I changed the API url in Lightroom too. My legacy galleries all seem fine on my Mac and I can download photos without any problems (even without republishing from Lightroom after the changes). However when I try to download a hires version on my iphone using the chrome browser, I get this…
Curious. I’m able to download images using Chrome. But if I enable Chrome’s responsive mode, then I get 403 Forbidden errors trying to download the same image.
So the difference is that on mobile, we attempt to load the image in the browser, rather than just download the file to the local file system. From there, it can be saved in the usual way you save things on phones.
So I’m guessing there’s a permissions problem with the folder, preventing the browser from loading the image. Can you ask your host about it?
Thanks Matthew, if I click on the permalink Icon the image can download fine on Chrome on the iphone. I can check with my host Krystal but I’m not sure what the question is?
The permissions on the photos-for-download directory are as follows
Hmm… I would try to clear the template cache (Backlight > Designer > Templates > Clear Template Cache) and update the album files (Backlight Dashboard > Special Links > Update Album Files).
Sort of depends on your server configuration, file permission vs. ownership, and security mods. You should contact your host to ask why the browser gets 403 when loading the images.
Coming back on this post, I have started getting the error “Your connection is not private” when I navigate to www.peterblandford.com on Chrome on my iphone and ipad, no problem on my Mac. Any idea why that could be?
Seems I’m only getting your site over HTTPS, so I wouldn’t expect to see that. Maybe a good question for your host. I am personally seeing your site loading very slowly, though.